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This is a last resort to ensure that we receive payment for services performed in good faith with the expectation of payment. We only turn accounts over to collection when a patient ignores our repeated requests for payment.
If you have been turned over to a
collection agency and you call to schedule an appointment, the
amount in collection must be paid prior to being seen in the
office or at the time of the visit, but prior to being seen.
We will not turn you away in
the case of a true medical emergency, but routine office
visits or procedures will not be scheduled until the amount in
collection is paid in full.
If you have a question about your personal account balance, please contact our patient accounts receivable representative in the business office at 303-776-6115.
Once an account has been turned over to
a collection agency, we no longer correspond with the patient
regarding the unpaid balance. The patient or responsible party
must resolve the unpaid debt with the agency.
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